Garanti BBVA recorded a 61% increase in the number of transactions performed by its retail customers during March 16 and April 16, over the same period of last year.
For the retail customers and all digital channels, mobile and online, the number of transactions grew with over 36% and the volume of transactions increased with 25%, compared with the same period from 2019.
During the above-mentioned interval, the retail clients of Garanti BBVA used the mobile solution specially to make payments – 62% of the total, a 5% increase compared to the same period of the last year.
Garanti BBVA Turkey (TGB) has over 8.7 million active digital customers, while Banco Bilbao Vizcaya Argentaria (BBVA) reached 33.3 million digital clients.
BBVA was recognized last year by Forrester Research as the global mobile banking leader, within the review of the mobile apps of 54 retail banks across the world.