Garanti BBVA has been awarded, once again, by the Global Finance magazine as ”Best Consumer Digital Bank in Romania”.
This is the 13th award received by the bank from this magazine and confirms the success of its digitalization efforts.
The bank`s performance was evaluated by a world-class panel of judges at Infosys, a global leader in consulting, technology, and outsourcing.
The judges evaluated the strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, and web/mobile site design and functionality.
”With Garanti BBVA Mobile and Garanti BBVA Online, we strive to put the clients in center of our activity and offer them better and personalized products”, said Ufuk Tandoğan – CEO, Garanti BBVA Romania.
In the first half of 2020, Garanti BBVA recorded over 47% increase in volume and number of transactions by its mobile retail customers over the same period of 2019.
In developing the digital channels, Garanti BBVA Romania is benefiting from the support and know-how of its shareholders.
Garanti BBVA Turkey (TGB) has over 8.9 million active digital customers, while Banco Bilbao Vizcaya Argentaria (BBVA) reached 34 million digital clients.
BBVA was recognized last year by Forrester Research as the global mobile banking leader, within the review of the mobile apps of 54 retail banks across the world.